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DHL Reseller Customer Care Disputes Guideline
DHL Reseller Customer Care Disputes Guideline Step One: Identify Type of Dispute 1. Cargo Claim: Lost/Damaged Shipment - Gather all relevant information on the lost or damaged shipment: A copy of the waybill, if available. Documentation supporting ...Sales Rep: HOT INQUIRY/ Account Coding
Hot inquiry: Email DHL Reseller Account Share DHL response to Sales Rep: -Either Good to go or Do not proceed. Account Coding: Gets submitted on Mondays/Wednesdays before 5PM, must add sales rep request to Account Coding Shared Google Sheet and ...
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Sales Rep: HOT INQUIRY/ Account Coding
Hot inquiry: Email DHL Reseller Account Share DHL response to Sales Rep: -Either Good to go or Do not proceed. Account Coding: Gets submitted on Mondays/Wednesdays before 5PM, must add sales rep request to Account Coding Shared Google Sheet and ...DHL Reseller Customer Care Disputes Guideline
DHL Reseller Customer Care Disputes Guideline Step One: Identify Type of Dispute 1. Cargo Claim: Lost/Damaged Shipment - Gather all relevant information on the lost or damaged shipment: A copy of the waybill, if available. Documentation supporting ...